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Frequently Asked Questions
Answers To Commonly Questions
What services do you offer?
We offer helpdesk support, 24/7 network monitoring, cybersecurity, cloud services, data backup and recovery, compliance assistance, hardware and software management, and more.
What sets you apart from other providers?
Our number one core value is doing what’s in the client’s best interest—always. Whether or not it impacts our time or profits, we go above and beyond on every request to ensure our clients are protected, supported, and empowered. Unlike many MSPs, we offer services beyond traditional IT support, including physical security assessments and risk analysis that address both technical and non-technical vulnerabilities.
Is switching to your services difficult?
Not at all. We have a streamlined onboarding process that includes a comprehensive IT assessment, documentation, transition planning, and minimal disruption to your business operations.
Can you assist with cloud migration and management?
Yes. We manage cloud migrations to platforms like Microsoft Azure, AWS, and Microsoft 365, including planning, execution, training, and ongoing support.
What types of businesses do you work with?
We work primarily with small to midsize businesses across New England in industries such as healthcare, legal, finance, construction, real estate, and professional services.
How much do IT & Security services cost?
Our pricing is tailored to your business size, needs, and complexity. We offer flat-rate monthly plans as well as project-based pricing. Contact us for a free consultation and onsite assessment.